WMATA Metro Commuter Tips

DC Metro Station

If you are one of the thousands who commutes via Washington D.C. public transportation, learn how to make your commute easier, safer, and all around more enjoyable by following the tips below:

dc metro station

1. Stand right, walk left

This rule of thumb applies to riding the escalators. If you are standing, stand to the right, this leaves the left side open for walking passengers to pass by you unobstructed.

2. Load your SmartTrip Card onto your phone

Don’t worry about keeping track of your WMATA metro card, just tap your phone for metro or bus fare!

3. If you’re using a physical SmartTrip, keep it handy

While you want to keep your SmartTrip card somewhere safe, you also want to have it easily accessible so that you don’t have to hunt through your entire purse or wallet to find it when exiting the metro.

4. Wear comfortable shoes

Commuting via Washington D.C. public transportation typically means that you will have to do a bit of walking to get to and from the station, so wear comfortable shoes and bring your work shoes in a separate bag if necessary.

5. Be considerate of priority seating

On both WMATA metro and buses there are seats reserved for the elderly, disabled, or pregnant. Be a conscientious commuter and be sure to free up those seats if someone needs them.

6. Hold onto your bags at all times

Holding onto your bags will not only protect you from theft, but it’s also considerate for other passengers to keep your bags off the floor and seats.

7. Report any suspicious behavior or unattended bags

WMATA Metro police request that passengers report any suspicious behavior or unattended bags they notice to a uniformed metro worker or police officer. This action will help keep you and other riders safe while on the metro.

8. Plan your trips ahead of time

If you are a daily commuter, you probably know what time your train arrives every morning, but it’s always a good idea to check for any delays or alerts before you leave the house to avoid any interruptions to your routine.

WAI Staff

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